How should I handle my usernames and passwords?

Your username and password are important data that must be kept safe and secure. They allow you to access this e-commerce platform, modify your data, and access specific information, such as your order history. It is recommended that you do not share them with third parties, as they would allow them to access your identification data and, of course, operate on your behalf through the platform.

How is Data Security Managed?

Our company uses industry-standard security systems and physical restrictions to prevent third parties from accessing your information.

Our e-commerce platform uses the SSL ( Secure Sockets Layer ) security protocol, as displayed in the top right corner of the URL bar. This technology encrypts all pages on our website, so all data entered by our customers is encrypted. While the data you provide is encrypted and we will do our best to protect the privacy of your information, we cannot guarantee that your information will not be intercepted by illegal third-party activity. You provide your information at your own risk. However, such a possibility remains highly unlikely. You acknowledge that you are aware of the security and privacy limitations, including but not limited to: 1. the limitations of the security, privacy, and authentication measures and features in this system. that data or information on the e-commerce platform may be subject to interception, sniffing, spoofing, forgery, spamming, "imposition", tampering, password cracking, harassment, fraud, trespassing, hacking, nuking, system contamination (including without limitation viruses, worms, and Trojan horses) resulting in unauthorized, malicious, or harmful access to and/or retrieval of information and data on your computer, may be subject to other security or privacy risks, or may not reach its destination or reach an incorrect address or recipient.

How do you manage Cookies and Tracking?

This e-commerce platform uses cookies (which must be enabled in your browser) to collect statistical information and access settings, which have no bearing on your personal information. None of this information is recorded in the cookie files. Statistical data relating to your use of the platform and your browsing habits may be collected anonymously and in aggregate form, not associated with your personal data. This data is processed on a general basis to obtain statistical information aimed at improving the use of the platform and our offerings.

By voluntarily registering on our e-commerce platform or using some of its services, you will be asked to provide certain personal information (e.g., full name, email address, company name, website, etc.) and demographic information (e.g., location, type of business, business interests, etc.).

This information is used by our Company exclusively to send you occasional newsletters and emails with new products, news, and business opportunities. You can prevent the use of your personal and demographic information by opting out of all mailing lists managed by our Company. Simply send us a message at any time using the "Unsubscribe" button or the links in the "About Us" section of the platform.

Additionally, our Company allows you to request an extract of your personal data stored in its archives: simply send a message to request it (please clearly include your first name, last name, and email address to expedite the process), using the same links in the "About Us" section. Unless otherwise explicitly indicated, information entered through any e-commerce service, including, but not limited to, requests for information, products and services, items for sale, and other information, is sent directly to our management system. Our Company may use this information to inform you about potential products or services available on the platform that may interest you, or simply for marketing or promotional purposes. As a necessary part of completing certain transactions, your contact information may be shared with other parties involved in business relationships arising from the e-commerce platform services, in accordance with our "Terms and Conditions." To complete certain transactions on the platform, such as those related to payment for Samples or Orders, you may be asked to provide your credit card number, cardholder name, expiration date, billing address, and other billing information. An international service provider such as PayPal or an Italian banking institution partnered with our Company will collect this information via secure SSL-based servers and will use this data solely to verify your identity and your commitment to activating the potential transaction.

Our Company sometimes uses the information collected to assist site administrators in evaluating E-Commerce usage and traffic patterns and to ensure that users comply with the E-Commerce Terms and Conditions. You can opt out of receiving this information at any time by simply sending us a message with the word "Unsubscribe" (a brief explanation of your decision would be greatly appreciated, even if only to understand if and where we made a mistake). Our E-Commerce platform may include links to other websites ("Links"). We will not share personally identifiable information about users with the operators of these Links, but we may provide them with aggregate information. Our Company is in no way responsible for the privacy practices of Links, does not endorse their content, and expressly disclaims any liability arising from them. Our Company will not disclose direct user information to third parties except in connection with a transaction in which you are involved. Our Company will disclose information only if required by court order or when we believe, in our reasonable discretion, that such disclosure is warranted to cooperate with law enforcement investigations or in an emergency where physical safety is at risk. Our Company may supplement the information provided by users with information it may receive from third parties. By registering on our e-commerce platform or providing personal data through one or more of its services, all users fully understand and unequivocally consent to the collection and processing of their personal data.

Our company is fully committed to ensuring the highest level of privacy for the data of our e-commerce platform users.
During your voluntary registration process on the platform, we collected some information that was securely stored and is accessible only to a few of our sales representatives.

It is possible that some of your accesses to certain areas of the platform will be tracked to collect purely statistical data: our aim is to improve your user experience of the platform.

You can change your personal and registration information by accessing the "Data and Preferences" section of the platform.